Orders

Minimum order is one case of 12 bottles which can be mixed.  There is no minimum for local deliveries.

LBB reserve the right not to accept any orders.  By law, LBB can only sell to people over 18 years of age.

Availability

Wines are offered subject to availability and will never be substituted.  LBB will confirm availability and expected delivery times when the order is placed.  When LBB have confirmed the order in writing (by Fax, Email or by post), then a legally binding contract exists between you the customer and LBB.

If you require guaranteed availability for a period of time then please tell us.  LBB will advise if the wines selected have limited availability.

Prices and Payment Terms

All prices are quoted in pounds sterling and are per 75cl bottle unless otherwise stated.  Any delivery charges are additional.

LBB accept payment by cash, cheque (payable to LBB Wines), money transfer or by PayPal.  There is an additional charge for re-presentment of cheque.

Unless otherwise stated, payment is due prior to delivery.  An additional £35 may be charged for administration costs if payment is not received within 60 days of delivery.  LBB will exercise our statutory right to claim interest and compensation for debt recovery costs in the event of breach of contract.

Delivery

There is no charge for delivery within 15 miles of Christchurch for orders of £80 or more, otherwise there is a fixed charge of £10 (inc VAT) irrespective of the number of bottles purchased for delivery to UK Mainland.    There is a surcharge for some areas of Scotland and other areas.  Where possible, LBB will arrange a date and time for delivery.

LBB aim to deliver to you within 10 working days, depending on availability.  If LBB are out of stock, then this may be longer - LBB will advise if this is the case.

All goods should be examined at the time of delivery before signing the delivery note.  If the goods delivered differ from those ordered in any way, then the sheet should be marked accordingly and LBB must then be notified within 1 working day - claims cannot be accepted after this.  LBB will arrange for collection and a new delivery.  If the customer requests the goods to be left without being signed for (as marked on the order confirmation) then the goods are deemed accepted and are left at the customer's own risk.

Goods can only be delivered to persons over 18 years old.

Ownership

All wines remain the property of LBB until paid for in full.

Accuracy of data

The information contained in our literature and appearing on our website is purely for information purposes and does not form part of the agreement.

LBB reserves the right to change price and availability information without notice.  LBB will confirm the availability and the price when LBB confirm your order.

Returns

The customer is responsible for storing the wines in a condition of LBBs satisfaction until LBB can arrange collection. Once the goods are signed for as accepted then the customer will meet the cost of all delivery charges.

Liability

LBB will not be liable for any loss or damage caused by the customer handling the wine and will not be liable for any loss or damage caused by our employees or agents where the loss or damage was not foreseeable.

Statutory Rights

Nothing in this Agreement shall affect, exclude or limit your statutory rights as a consumer.

Privacy Statement

When you place an order, LBB ask for some personal details.  LBB use this information to process your order and to advise of special offers.  LBB do not pass this information on to any third party without your permission, unless required to do so by law or where the third party is acting on our behalf to process the order.